We love it when our customers give us feedback, it makes our job all the more rewarding. Here is a selection of testimonials we’ve received from our many satisfied customers over the years.
TB - Grantham
Ok, so we have bad news and good news…
The bad news is that I do not like my Empira White Quartz. The good news is that I absolutely LOVE IT!!!!!!!
I cannot thank you all enough at C&J Stonemasonry. From the very beginning during our first phone conversation, through to my indecisiveness and your patience when I changed my mind at the last minute, to the templating and finally the installation, everything has been absolutely perfect. I genuinely could not be happier and could not sing your praises enough. Craig and Dev were absolute perfectionists during the fitting and could not have carried out a better install. The attention to detail Craig took to ensure that even my upstands and windowsill were perfect was beyond outstanding.
I wish to send special thanks to Jimmy who I know took the time and effort to provide me with a special ‘surprise’ (the quartz cover for my double sinks) giving me more worktop space to work with. This goes way above and beyond what was expected and I am delighted with it, I know I will use it every day. (Don’t worry, I won’t tell anyone!) I am so pleased that we decided to go the whole hog and also do the full utility room. It is beautiful.
Finally, the island with the Ogee edge. There are just no words to describe this piece, it is an absolute showstopper and the centrepiece of the room. It is worth every single extra penny as the profiling is exquisite. The first person who saw it today said “Wow”! That pretty much sums it up.
Thank you once again, from the bottom of my heart. I am feeling like an extremely lucky lady right now. I have already recommended you to friends who are planning their installs in the New Year and obviously, I would not hesitate to use you again in the future.
KS - Lincoln
Just dropping you a quick email to say how thrilled I am with the worktops and you guys in general. You have been so accommodating and your ‘can do’ attitude has made this whole process much easier. You have gone above and beyond and it’s really appreciated. I’ve sent some treats back with Craig for you and all the team to enjoy.
I’m currently sat with a glass of fizz at the HUGE island enjoying the view.
Thank you again and I’ll be in touch in the new year to sort the worktops for the utility.
M & J - East Cowick
We cannot recommend C&J highly enough, from the day we met John, and then Sharon, to Jimmy coming to template and finally installation by Craig and Jimmy the service and quality we have received was far beyond our expectations. Apart from the excellent workmanship and quality of the product, the care and kindness shown to us during what has been a difficult time was unprecedented. Our heartfelt thanks for a wonderful job.
JM - Selby
We are really happy with the tops, they have made our new kitchen…so thanks again, everyone that has seen ours say how lovely it looks and they all run their hands over it… I would definitely recommend you, and what lovely men the fitters were. I was over the moon with the chopping board and it fits perfectly at the side of the hob, it not only looks lovely but is so useful, as I don’t want to put anything on the tops lol, I treat it with love and care.
PH - South Wales
“Thank you so much for all your help.
Please thank the boys Craig and Jimmy. This is for us a once in a lifetime purchase and a huge investment. The worktops are stunning and better than we could have imagined. Thank Craig for his advice on the end panel and the profile finish advice.
The service from the family-run business is fantastic and l really appreciate the excellent service the company provides from start to finish.
I will recommend C&J to anyone. I will send you some photos tomorrow when it is finally finished and if you want to use them you are more than welcome to do so.
SA - Swanland
“I cannot thank you enough for your advice and expertise. The time you and Sharon spent with me, showing me samples demonstrated impeccable customer service.
The installation of the worktop went smoothly and the detail and exceptional workmanship was second to none.
I simply cannot thank you and your team enough, I am so pleased with it. It has made the kitchen outstanding and I am thrilled I drove past you and decided to pop in that one evening :-)”
GR - Selby
“Quality craftsmanship, knowledgeable, and competitively priced. Absolutely impressed C & J’s work and as a business. We had quartz worktops and upstands at a price and quality that beat other local firms that provided us with quotes. Answering any questions you have isn’t a problem, and they were able to change their schedule to suit an altered kitchen build schedule. Would thoroughly recommend them to anybody.”
DM - York
“Absolutely fantastic service from the minute John dropped by with a few samples to the completion of installation today. Everyone we dealt with was friendly and helpful. We are so pleased with our finished kitchen and would like to thank everyone at C & J for helping us achieve this. I can’t recommend these guys enough. Thanks again, Dan and Hannah.”
JS - Laxton
“From our first visit to the C & J showroom, it was very pleasingly obvious that their team effort would be totally focussed upon delivering and ensuring customer satisfaction. The process started with a full understanding of our rather complex requirements that entailed replacing our granite worktops with quartz, translated into a very competitive all-embracing quotation, which notably did not require a down payment an indicator of their confidence in the complete service they were to deliver. The field team of Craig and Jimmy, principals of C & J, were totally professional. The quality of their work through the templating process to the delivery and fitting 48 hours later was in our experience of employing tradesmen Best in Class. Over every aspect of their service, their key objective was to ensure total customer satisfaction, which for us far exceeded our expectations. Our recommendation is that anyone considering such a specialist service of this nature can be totally confident that from C & J they will receive the total integrated tailored perfect solution delivered to the highest of technical and customer focussed standards”
Mrs H - Scarborough
I am absolutely over the moon, thrilled, delighted, chuffed to bits with my new Quartz/granite worktops and I have to say from enquiring to completion it took a matter of a couple of weeks, Jimmy and Craig worked extremely hard from the moment they turned up at 7.30am until completion the very same day and they did a fabulous first class job, and all of this on site, ne messing about going off to template etc.. they were really nice guys, friendly and courteous and I would not hesitate in recommending them to anybody anywhere, in fact I would encourage you to use these guys, can’t praise them enough, thanks Jimmy and Craig!
A & P - Norfolk
“Thank you for the recent job completed at our house in Norfolk. Your own help was invaluable and the workmanship of the two lads who fitted our quartz worktops and island unit top was absolutely top drawer, they were both helpful, polite and extremely skilled, nothing was too much trouble. They started at 8 am and didn’t leave the site until 7-45pm when the job was finished. The finished job was exceptional, way beyond even our expectation. If you ever need to use this letter as a reference I would be more than happy for you to do so or for photographs of the installation be used in your portfolio or indeed for any potential customers to visit us as your company deserves to be successful. By the way, your prices were also extremely competitive!”
“I just wanted to say how thrilled we are with the quality of the granite and the efficient service. The fitters arrived as promised and worked extremely hard providing a professional and high-quality service, we cannot praise them enough (please pass on our sincere thanks to them both). The end result is, we have a kitchen with beautiful granite worktops which are outstanding. We have already had many people compliment our worktops and of course, we have given them your details. I also have taken the liberty of giving your details to the plumber we used who will in turn pass on your number to future customers. Many thanks for everything, we highly recommend you to all our friends and family.”
“Sorry I didn’t get to see you but I wish you could have seen my face when I walked in! 🙂 Thank you so much for your extraordinary patience. Hope you and Craig can pop over for a cuppa when we are settled. I’m sure you have many splendid kitchen jobs in your portfolio but of course, I think mine is the best!”
Mr D - Lincoln
AMAZING !! We are so pleased with our new worktops. John and the team did a superb job from start to finish. John went above and beyond to meet our budget and requirements. C & J are the only and best place to get your worktops. Dave.
“Absolutely brilliant service. Give my thanks to your staff for their excellent work. We had a little moment of worry when we looked at inserting the cooker but it went in absolutely millimetre perfect.”
P & J
“Just a quick note to say thank you for all your help, advice and ultimate installation of our quartz worktops. We are delighted with them and it has been a pleasure to deal with C&J Stonemasonry from start to finish. The professionalism of C&J Stonemasonry and standard of workmanship was outstanding. Apart from quality and price, one of the important things for me is communication and it was satisfying to know that my e-mails would get a prompt reply, which seems to be rare when communicating with other online companies these days. I’d certainly recommend C&J Stonemasonry to my family, friends and colleagues and I hope you, your company and employees achieve the success you all deserve.”
“I feel I need to let you know how fantastic my experience has been in dealing with you and your company. From beginning to end your service has been first class. I must commend Craig who created the template and installed my beautiful worktops along with Nick. Both lads are a credit to what already is a great business. What you delivered in terms of quality of workmanship was second to none but more importantly was your attention to detail and the overall customer experience for me. It is very rare today to find a proper traditional tradesman business that is true to its word and puts its customers first. I have already recommended you to many and my parents are in the process of planning for their worktops to be done by you in January 2017!”
N & M
“Your skill and professionalism were clear to see, your friendliness and timekeeping was a refreshing change and all round it was a pleasure to have the install completed by you. I would have no hesitation in recommending your services to anyone. From my initial email contact with you in Feb through to today, you have provided a very professional service. Emails answered by the next day, any timescales kept to and a fantastic finished install at a good price.”
“I would just like to say a massive thank you, we are amazed by our new worktops. Your guys were brilliant and have done a great job. It’s been a pleasure dealing with you and I will recommend yourself and the team to everyone.”
“Absolutely first class service from a friendly skilled team. Pleasure dealing with them and delighted with the finished product… Good price too . Would have no hesitation recommending them and would use them myself again.”
“We wanted great service, a great quality product and expert craftsmanship at a competitive price. C J Stone Masonry / Marble-Granite-Quartz LTD delivered on all levels. Thank you very much.”